We’re taking questions for our Open Season chat with GEHA's in-house medical and dental experts. The chat takes place on Wednesday, November 14 (the day after Open Season begins), at 11 a.m. Central time.

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Greenbelt, Maryland Will this chat be available after today? View Answer

Bethlehem, Pennsylvania (GEHA HDHP Option, Connection Dental Federal (FEDVIP) High): Please explain your GEHA vision plan and compare to other plans. View Answer

Pensacola, Florida (Connection Dental Federal (FEDVIP) High): I'm planning to spend time in Costa Rica upon my retirement next year, and I would like info on filing dental claims from there. View Answer

St. Louis, Missouri (GEHA Standard Option, Connection Dental Federal (FEDVIP) High): Hi my question is does GEHA pay for home health care? And for certain types of apparatus such as roller walkers? View Answer

Poolesville, Maryland (GEHA Standard Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) Standard): Does GEHA cover the cost for shingles vaccinations? Thank you. View Answer

Hannastown, Pennsylvania (GEHA High Option, Connection Dental Federal (FEDVIP) High): If someone already has dental and eye care can they expand to the health care? View Answer

Woodworth, Louisiana Where are the temporary cards located on your webpage? View Answer

Edgewater, Florida (GEHA Standard Option): Are flu shots covered? View Answer

Ft Worth, Texas (GEHA Standard Option): Are there any plans to add Silver Sneakers to the health plans? View Answer

South Hackensack, New Jersey (GEHA High Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) High): What does "coinsurance" mean? I don't understand class B -- what percentage do  I have to pay? View Answer

Merritt Island, Florida (GEHA HDHP Option): I have tried to get prescription prices before ordering, as I have come to find out there is quite a difference between mail order and retail for some prescriptions. However, CVS won't give a retail price until they order the prescription and run the insurance, which then they will not allow you to reject for excessive pricing. Why can't we compare? View Answer

Fort Worth, Texas (GEHA Standard Option): What is in-house home screening? View Answer

Minneapolis, Minnesota (GEHA High Option): I was just told by my dentist that my routine preventive cleaning and X-rays were not covered because they have to file my health insurance first. I reviewed the GEHA policy online. Your company clearly states it covers 100% of preventive dental care (cleaning, certain X-rays and routine dental exams). It mentions nothing about filing my medical insurance. My medical insurance does not have any statement they cover preventive dental care, only preventive medical care. So why am I being denied dental benefits that are clearly stated as covered on my plan? Why do I have to ask my health insurance to cover my routine preventive dental care? View Answer

Sanford, North Carolina (GEHA Standard Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) Standard): Prescription. I have Medicare AB&D. For D , Prescriptions I Have Humana. Humana is primary. GEHA is secondary. The preferred provider for Humana is Wall Mart / Sam's club which I use. GEHA now has CVS. If I continue to use Sam's club- How much will GEHA cover for tier 4 drugs? Specifically Crestor - 20 mg? Celecobix 200mg. I feel your brochure is confusing as compared to the past. You were clear in the past - 50% on prescriptions. Now I can't tell. Thank you. View Answer

St Paul, Minnesota (GEHA Standard Option): We are paying $500 copay on my insulin! Would Medicare D be helpful to take along with GEHA? Any other ideas? View Answer

Newport, North Carolina (GEHA Standard Option): What will Standard Option Self Plus One cost me monthly in 2017? View Answer

Canandaigua, New York (GEHA Standard Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) High): What are the changes for 2017? View Answer

Saint Louis, Missouri (Connection Dental Federal (FEDVIP) Standard): How will dental claims be paid - in the same way they were paid through 1/1/16 or in the way they were paid 1/1/16 through 6/30/16? View Answer

Los Angeles, California (GEHA Standard Option, Connection Dental Federal (FEDVIP) Standard): I am interested in dental implantation or getting full dentures. Does my GEHA insurance cover these mentioned procedure or items? I would very much appreciate your response to my question. View Answer

Berea, Ohio (Connection Dental Federal (FEDVIP) High): I am currently enrolled in High Option. If I downgrade to Standard Option, how will it affect the hearing and vision portion of the benefit. (i.e., decrease amount of payment?) View Answer

Alexandria , Virginia (GEHA HDHP Option, Connection Dental Federal (FEDVIP) High): Now that I am 65, why should I sign up for Medicare part B? If I don't sign up, will my current GEHA benefits change? View Answer

Missoula, Montana (Connection Dental Federal (FEDVIP) High): Does GEHA cover brand-name meds (as opposed to generic) when doctor and patient agree medically necessary? View Answer

Denver, Colorado (GEHA High Option, Connection Dental Federal (FEDVIP) High): I have both the high plan for dental and vision and the high plan for self plus one health insurance. I am not clear as to the correct way to present these insurances to doctors and prescription eyeglasses stores when I need to get either a new eye exam or glasses. Should I start with the vision plan insurance as primary and then give them the GEHA health plan as secondary? Is it allowed and proper to offer both insurances to health care providers? View Answer

St. George, Utah (Connection Dental Federal (FEDVIP) High): Good morning. I was wondering if you have a missing tooth clause for dental? Thanks. View Answer

Austin, Texas (Connection Dental Federal (FEDVIP) Standard): Hi, My wife and I use GEHA for dental and vision. Should I add our 10 month old baby? Do babies need to be added for dental and vision? If not at what age will it be a good idea? Also do I have to wait for open season to add baby? Thanks in advance. R Ruiz View Answer

Tipton, Missouri (GEHA Standard Option): Does my plan pay 100% for preventive tests such as colonoscopies and mammograms? View Answer

Columbia, Missouri (GEHA Standard Option): I heard from a coworker that GEHA is now offering new products - life, disability and accident insurance. How can I find out more? View Answer

Waxahachie, Texas (GEHA Standard Option): I don't have a question. I would like to say that GEHA have been great and I have been with them for many years. Thanks for the great service. View Answer

Pendleton, Indiana (GEHA Standard Option): Will we get any help for our hearing aid purchases? View Answer

Mobile, Alabama (GEHA HDHP Option): Re the Health rewards program, why does the program limit the majority of your potential rewards ($175)to the current over-priced and limited choices? It would be a lot more rewarding to receive the full potential reward value of $250 in a Visa card as opposed to the existing limit of $75. View Answer

Hansville, Washington (GEHA Standard Option, Connection Dental Federal (FEDVIP) High): I turn 65 in about 9 months. I am concerned about paying double for my health insurance, as I begin paying for Medicare. What benefit would you give when Medicare is the primary payor? View Answer

Riva, Maryland (GEHA HDHP Option, Connection Dental Federal (FEDVIP) Standard): How does GEHA HDHP interact with Medicare and how long are you able to continue to contribute to your HSA? If you retain your HDHP when retired but are not yet eligible for Medicare will contributions continue to your HSA or will the individual be able to contribute the full amount? What happens to your HSA when you take Medicare as your primary health insurance? If you take part A and not part B can you still use the HSA? View Answer

Chinle, Arizona (GEHA Standard Option, Connection Dental Federal (FEDVIP) Standard): I have a question about the costs of coverage that GEHA provides. I wear glasses. How much of the costs does GEHA vision cover? View Answer

DC, Maryland (Connection Dental Federal (FEDVIP) High): 1) I will need braces to correct an issue. Is that something that can be covered under the dental plan if I am an older adult? Is so, what would the copayment or percentage that I could be responsible for pay? 2) What has now been added to the plan that was not on it previously? View Answer

Glendale, Arizona (GEHA High Option): GEHA really does have awesome options and comparable pricing compared to other coverages. What honestly makes this GEHA better than its competitors besides pricing?  View Answer

Albuquerque, New Mexico (GEHA Standard Option): Why does GEHA not offer discounts with the YMCA and other local health clubs that include Silver Sneakers or senior programs? View Answer

Montgomery, Alabama (Connection Dental Federal (FEDVIP) High): Will I be able to keep my dental plan when I retire? View Answer

Appleton, Wisconsin (GEHA High Option): How can I get a copy of my insurance card that I can use for prescriptions? View Answer

Orange Park, Florida (GEHA Standard Option): I am on Medicare and my current health plan allows me to obtain my 90 day supply of maintenance medications either through mail order or directly from my local CVS pharmacy. Using our local CVS is very convenient because I can talk directly to a pharmacist if I have questions. In the GEHA plan, only High Option members can receive a 90-day supply from a local CVS/pharmacy. Not having this option under the standard plan is preventing me from signing up with GEHA. Why is this option not available to Medicare members on the standard plan? View Answer

Issaquah, Washington (GEHA Standard Option): If I am changing my previous plan to GEHA, how are my prescriptions transferred on 1/1/17? View Answer

Chicago, Illinois If I switch from High Option to Standard Option will my options for dentists be the same? View Answer

Naples, Florida (GEHA Standard Option): Why isn't a reduced premium offered once GEHA becomes the secondary provider when I enroll in Medicare as the primary? View Answer

Bowie, Maryland (Connection Dental Federal (FEDVIP) High): What is the waiting period for new GEHA Connection Dental Federal FEDVIP customers, and what are the limits regarding procedures and costs? View Answer

Lacey, Washington (GEHA Standard Option): I am 78-year-old Federal retiree. I have Medicare Parts A & B. If I switched from Standard to High option, what would I gain in benefits? Would it be worth the extra premiums? View Answer

Seoul Korea, Other (GEHA Standard Option): I live overseas and I am enrolled in GEHA and Medicare, Part B. Medicare does not provide coverage overseas, so do I need to maintain my Medicare enrollment and continue to pay premiums for Medicare Part B. View Answer

Waverly, Illinois (GEHA High Option): We must have a health insurance plan that covers Applied Behavior Analysis (ABA) Therapy for our autistic son! Will any health insurance plans cover ABA in January? View Answer

Southport, North Carolina (Connection Dental Federal (FEDVIP) Standard): Does this plan include vision and LASIK? View Answer

Cleveland, Ohio (Connection Dental Federal (FEDVIP) Standard): Where do I have to go to get a flu shot? View Answer

Leesburg, Virginia (GEHA HDHP Option): Can you please clarify if GEHA covers testosterone replacement therapy for men? View Answer

Memphis, Tennessee (GEHA HDHP Option, Connection Dental Federal (FEDVIP) High): Is vision still included with Dental. View Answer

College Park, Maryland I'd like to get my EOBs by email instead of in the mail. When will you offer this? View Answer

Carson City, Nevada (GEHA Standard Option): I'm turning 65 in March and getting a lot of literature for Medicare. Do I need Medicare with GEHA insurance? If I do, I think Plan B is best for me. Also, my wife doesn't turn 65 till 2018. How will this affect her with GEHA coverage? Will my rate of coverage change due to Medicare? Thank you. View Answer

Greenwood, Arkansas (GEHA Standard Option): If not needing to change my plan; do I need to do anything ?? View Answer

Florence, Mississippi (GEHA Standard Option, Connection Dental Federal (FEDVIP) Standard): I'm thinking of changing to GEHA from another carrier and was wondering if Paxil is covered? View Answer

Kansas City, Missouri How do I find out if GEHA covers my membership ship in a specific gym? View Answer

Hot Springs Village, Arkansas (GEHA Standard Option): If TruHearing is not available where I live can we use other hearing aid companies to get the deductible? View Answer

Syracuse, Utah (GEHA Standard Option): I had an in-home screening last week. How do I get the results? View Answer

Coquille, Oregon (GEHA Standard Option): I am nearly 73. My present hearing aids need replacing. I have lost one and the other isn't operating efficiently. They are 3 years old. My hearing is getting worse and need more powerful model. I am tuned up as high as these go. (Says my hearing specialist) Question: Am I eligible for hearing aid benefits? Even if I find my lost hearing aid, it needs to be replaced. How often can I replace my hearing aids and still be covered? Lastly, what is the benefit allowed? View Answer

Rosiclare, Illinois (GEHA Standard Option): I have GEHA's Standard Option health plan and want to see if it covers the HPV vaccine for my children, and if it covers nicotine patches for smoking cessation for my spouse? View Answer

Columbia, South Carolina (GEHA Standard Option): How do I order replacement ID cards? View Answer

Cape Coral, Florida (Connection Dental Federal (FEDVIP) High): When does Open Season start so we can upgrade our dental program? View Answer

Canfield, Ohio (Connection Dental Federal (FEDVIP) High): Is eye care and hearing care included in my plan? View Answer

Silver Spring, Maryland (GEHA Standard Option): As a government retiree, if I like my plan and do not want to make any changes, do I need to do anything to re-enroll, or will I be automatically re-enrolled and premiums will continue to be withheld from my monthly pension payment? View Answer

Phoenix, Arizona (GEHA High Option, Connection Dental Federal (FEDVIP) High): Will President-Elect Trump's proposed changes in health insurance have any impact on GEHA's insurance plans or costs for 2017? View Answer

ANNANDALE, Virginia (GEHA HDHP Option): I have decided to enroll in the GEHA Health Savings Advantage for 2017 (Self plus 1). When I or my wife visit a doctor next year, prior to meeting the deductible ($3,000??), will I pay the full amount charged by the doctor’s office or the discounted GEHA rate? When do I pay? Upon receipt of services or only after I receive a statement from GEHA? I plan on using my HSA funds with HSA Bank to invest with TD Ameritrade. Will GEHA pay the monthly $3 “HSA Investment Service Fee”? Will GEHA pay the $9.99 stock trading fee imposed by TD Ameritrade? View Answer

Columbus, Ohio (GEHA Standard Option): My legally blind son is turning 26 in the next few months. How can I retain his health plan past that date? He presently has no other means of getting a health coverage. Thank you! View Answer

Springvale, Maine (GEHA Standard Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) High): I am not sure which of the above coverages I have. How do I find out? Also I need to know where I can find a list of Doctors & Dentists that accept my insurance. View Answer

Hopkinton , New Hampshire (GEHA Standard Option): Can you obtain a 90 day supply of a prescription at a retail pharmacy under standard option? Do you pay the mail order copay if you have it filled at CVS? View Answer

Olive Branch , Mississippi (GEHA High Option): Can I change my plan from Self Plus One to Self Only online? Thanks, View Answer

Thomaston, Georgia (GEHA Standard Option, Connection Dental Federal (FEDVIP) Standard): I would like to enroll in GEHA's Standard Option plan. How do I do it? View Answer

Jacksonville, Florida (GEHA Standard Option): Does my 82 year old mother have to do anything if she wishes to have her coverage as it was in 2016? View Answer

Merritt Island, Florida (GEHA HDHP Option): Is the walk-in clinic feature ($35 per visit, I believe) available to the HDHP members? View Answer

Tucker, Georgia (GEHA Standard Option): Does the plan pay for shingles shots? View Answer

San Antonio, Texas (GEHA Standard Option): My doctor normally just faxes the 90 day prescription information to my current health plan pharmacy. Will my doctor be required to use the CVS prescription form under this health plan? View Answer

Amelia, Ohio I am upgrading my GEHA dental plan for 2017. How soon will my benefits take affect? View Answer

Frisco, Texas (Connection Dental Federal (FEDVIP) High): Does GEHA's FEDVIP plans cover vision care like I see on the geha.com website, or do I have to get separate vision care coverage? View Answer

Anderson, South Carolina (GEHA Standard Option): If we go to Costco for my husband's hearing aids, will the plan pay the same amount as with the suggested dealer? It is my understanding the plan will pay $2,000 in 2017. View Answer

East Orange, New Jersey what is the cost of prescription drugs under the standard and high option plan View Answer

Loveland, Colorado (GEHA Standard Option, Connection Dental Federal (FEDVIP) Standard): Since I have Medicare and GEHA and Medicare is the prime insurance(pays first) is it fact that if Medicare doesn't pay then GEHA will not pay either? View Answer

Fort Worth, Texas If we want to keep same plan for 2017 is any action required? View Answer

Sun City West, Arizona (GEHA Standard Option): I am 76 years and my wife is 72 years old we have Medicare A&B. My question is changing from Standard Option Family to Standard Option Family plus One Is there any additional changes in the deductible or co-pays. Thank you View Answer

Smithtown, New York (GEHA Standard Option): Will I have to sign up this year if I am staying with the same plan? I take a specialty medication; will my out-of-pocket expense of $200 stay the same? Medicare will be my primary. My understanding is that GEHA pays my deductible as well as the 20% copay. But if Medicare doesn't pay for, say, a hearing aid, will GEHA cover that charge? Thank you for your time. We have been members for a very long time. View Answer

Powell Butte, Oregon (GEHA Standard Option): Is there a savings to be had by shopping pharmacies? Recently I changed our pharmacy thinking there might be a savings but our portion of the cost was the same, down to the penny. Since GEHA contracts with the pharmacy will it always be the same? What is the best option if the pharmacy gives you a generic that does not produce the same results as a previous generic? Our pharmacy seems to change generic companies a great deal. The last company was In India and I wonder if the quality control is not as good as in American drug companies. Your thoughts? View Answer

Philadelphia, Pennsylvania My son is 24. Can I add him to my dental plan, or is he too old? I'm trying to see what would be the best plan for me -- Self and Family or Self Plus One. View Answer

Carson City, Nevada (GEHA High Option, Connection Dental Federal (FEDVIP) High): Medications: I have seizures and am currently on two generic drugs. I have tried all the generic anti-epileptic drugs and am not controlled as of yet. My doctor will be prescribing a brand-name drug within a few weeks. The cost, it appears, will be $150 for a 30-day supply. I will remain on one anti-epileptic med. Since I have tried all the generics, why can't there be a reduced price on the brand-name drugs? View Answer

Reesville, Ohio (GEHA Standard Option): Are tetanus shots free? View Answer