The November 14, 2017, chat with GEHA President Julie Browne has concluded. The transcript is available below and will remain online for several weeks.

For more information about GEHA’s 2018 plans and benefits, please visit geha.com/2018 or gehadental.com/2018, or give us a call at 800.821.6136


Temple Hill, Maryland (GEHA Standard Option): I do not have questions at present; but praise. GEHA is the best health insurance in the country. The fair, customer-first attitude it exemplifies is unmatched and puts it first among its competitors. I recommend GEHA to all my co-workers and friends. Long Live GEHA!

Colorado Springs, Colorado (GEHA HDHP Option): What would be the cost of adding family vision and dental to my plan ?

cleveland, Ohio (GEHA High Option): I see this plan has no Breast Cancer Screening, is that correct?

Virginia beach, Virginia (Connection Dental Plus, Connection Dental Federal (FEDVIP) High): Liver transplant coverage?

Dayton, Ohio (GEHA High Option): Which insurance plan covers weight loss programs and what documents are necessary in order for the insurance company to cover the weight loss programs?

Huachuca City, Arizona (GEHA High Option, Connection Dental Plus): What is the coverage for hearing aids?

Colorado Springs Colorado (GEHA Standard Option): How do I know the price of my specialty medication?

Medon, Tennessee (Connection Dental Federal (FEDVIP) High): How does GEHA's 2018 FEDVIP dental plan compare to other FEDVIP plans?

Jersey City, New Jersey Will I be contacted if my specialty medication will no longer be covered?

Granbury, Texas (GEHA High Option, Connection Dental Federal (FEDVIP) High): Will dental implants be covered?

Woodhaven, Michigan (GEHA HDHP Option):

I am retiring the end of the month and would like to know if GEHA pays any portion of the Part B Medicare premium or discounts its FEHB premium due to Part B becoming primary and GEHA secondary? My wife is only 64 and in good health. Our premium is Self plus One.


Cheyenne, Wyoming (Connection Dental Federal (FEDVIP) High): I am retiring very soon from federal service and would like to know if I can continue my dental insurance?

Van Buren, Arkansas (GEHA Standard Option): Will we ever see better benefits for chiropractic visits?

Bennington, Nebraska (GEHA Standard Option): I am currently covered by Medicare parts A & B and also have a Federal Employees Health Benefit Plan. I am thinking about switching my plan to GEHA Standard Option because it would save me money and I am told that since I have Medicare parts A & B that there would be no advantage to the GEHA High Option plan since GEHA waives all deductibles if covered by Medicare. Is that correct?

Washington, DC (GEHA Standard Option): I understand that GEHA is updating preventive care medications to include low to moderate dose of certain generic statins for people between 40-75 years old. My cholesterol is well controlled on Crestor (which is not available in generic form); what are my options?

St. Louis, Missouri (GEHA High Option): I am allergic to many medications. Will I be able to continue taking my specialty medication, as it is the only medication for my condition that doesn’t give me hives/rash/allergic reaction?

Laurel, Maryland (GEHA Standard Option): Will I be covered when traveling outside the USA to the Philippines -- or any other Asian countries?

Omaha, Nebraska (GEHA High Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) Standard): Does this dental insurance pay for any type of teeth whitening? If so, how much?

New Orleans, Louisiana (GEHA Standard Option): Which statins will be covered with a $0 copay in 2018?

Holtsville, New York (GEHA Standard Option): Hello. Regarding the $75 Health Rewards prepaid MasterCard, when does it expire? Is it a year from the issue date?

Trimble, Missouri (Connection Dental Federal (FEDVIP) High): I am switching the plan to my husband. Will there be a grace period before we are able to use the plan?

Conover, North Carolina (GEHA Standard Option): Is there any plan at GEHA to reward us senior players to stay healthy by joining a exercise club such as YMCA or a fitness club to workout daily and stay in good health? Some private corporations provide for their retirees a monthly plan to exercise, such as Silver Sneakers, at no cost to the retirees.

Wilmington, Delaware (GEHA Standard Option): Hello and thank you for taking time to read and respond to my question. I'm now retired. It appears that many of my health care providers don't accept GEHA and some claim that they've never heard of the plan. Are there any plans to expand the network of providers to GEHA members ? Also, are GEHA members required to go on Medicare at age 65 ? Thanks in advance for your reply.

Stamford, Connecticut (GEHA High Option): Does GEHA have a Nurseline?

Naperville, Illinois (GEHA High Option): How do I contact CVS Specialty Pharmacy with questions about the new specialty formulary?

Raleigh, North Carolina (GEHA High Option, Connection Dental Federal (FEDVIP) High): Which of your plans offer benefits pertaining to treatment from an orthodontist? My son needs braces, and I was wondering which plan, if any, offer orthodontist care. Thank you.

Greensboro, North Carolina (GEHA Standard Option): Can I spend my Health Rewards points earned (beyond the initial $75 placed on the prepaid MasterCard) on coinsurance, copays and other qualified medical and/or dental expenses?

Paducah, Texas Under Medicare and Self Plus One, which is better: High Option or Standard Option?

Lynn Haven, Florida Does your dental plan for 2018 include vision?

Iron Mountain, Michigan (Connection Dental Federal (FEDVIP) Standard): When you retire in the middle of the year, does the cost of insurance increase or does it stay the same for that year?

Lincoln, Nebraska (Connection Dental Plus, Connection Dental Federal (FEDVIP) High): Does this dental plan cover dentures?

Salisbury, North Carolina (GEHA Standard Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) High): How do I get a comparison chart of some kind to compare GEHA with other FEHB plans? Thanks.

Akron, Ohio (GEHA Standard Option): I would like to lose weight. Does GEHA have any programs that could help?

Sanford, North Carolina (GEHA Standard Option, Connection Dental Federal (FEDVIP) High): Is it possible to get an EOB for prescriptions? I get an EOB for both medical care and dental care. But, not for prescriptions. I have Medicare part D with Silver Script as primary. I often pay a different amount for the same prescription and I don't know why.

Fresno, California (Connection Dental Plus, Connection Dental Federal (FEDVIP) High): What is your best dental plan for getting my teeth repaired?

Overland Park, Kansas (GEHA Standard Option): I have high blood pressure. How often should I see my doctor?

Hobart, Indiana (GEHA Standard Option): I'm interested in switching from my current health plan to GEHA Standard Option plan, but my husband has some health issues, such as seizure disorder. Do you feel GEHA can offer better coverage? Very unhappy my current plan's prescription coverage.

Gaithersburg, Maryland (GEHA Standard Option): I will be age 65 in February. I want to learn about how FEHB interacts with Medicare. In the GEHA brochure, there are examples based on whether GEHA or Medicare is primary. My wife is also covered on my Self Plus One plan. She is not yet 65. Does this determine whether I would designate GEHA or Medicare as primary?

Milledgeville, Georgia (GEHA Standard Option): Do this insurance pay for yearly mammograms? Can I sign up for just health insurance, not the dental or vision?

Rochester, New York (GEHA Standard Option): I have only had 1 A1C done this year. Does GEHA pay for more than one A1C per year?

Franklin, North Carolina (GEHA Standard Option): I am planning on retiring 12/31/17 and do not have vision at this time. Can I apply in open season and be accepted. Any options on how to proceed.

Tucson, Arizona (GEHA High Option): What is a specialty medication? How do I know if I'm taking one?

Tampa, Florida (GEHA High Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) High): Hello. I would like to enroll in a GEHA dental plan for orthodontic treatment for adults.

Hernando, Florida (GEHA High Option, Connection Dental Federal (FEDVIP) High): When are the dates that I can make changes to my health plan?

Louisville, Kentucky (GEHA Standard Option, Connection Dental Federal (FEDVIP) Standard): What is telemedicine?

Norfolk, Virginia (GEHA High Option): What specialty medications are preferred by GEHA?

Glendale , California (GEHA Standard Option): I am interested in enrolling in GEHA's Standard Opion health plan for 2018. I am an annuitant (surviving spouse). I did not enroll in Medicare Part B when I turned 65 in 2006. I am 76 now. I may consider enrolling in Part B in 2018, even though I will have a heavy penalty to pay in addition to the premium.

I am trying to figure out what benefit will I get if I were to have Part B. Thanks in advance, I look forward to your professional guidance.

Tulsa, Oklahoma (GEHA Standard Option): I would like to have my cholesterol checked this year. Does GEHA provide a way for me to do this?

Rockville, Maryland (Connection Dental Federal (FEDVIP) High): When it says that the plan for Class C procedures cover 50% of the allowed cost; how can I find out what the allowed cost is for the procedures I need?

Kansas City, Missouri (GEHA Standard Option):

If I am already enrolled in the health plan from 2017 do I need to re-enroll for 2018? Or will my coverage continue with the new benefits for 2018? Thx in advance.


Kalispell, Montana (GEHA Standard Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) Standard): What is the Best Health Plan to have if I'm enrolled in Medicare parts A & B.

Brooks, Georgia (GEHA High Option): Does the $10 copay for generic prescriptions apply regardless of the cost of the prescription? For example, several of my current prescriptions usually run less than $1 each, so does this mean that I would still have to pay $10 for the prescription rather than what I've been paying?

Silver Spring, Maryland (GEHA Standard Option):

My spouse is currently pregnant. What benefits does GEHA offer during pregnancy?


Lakewood, Washington (Connection Dental Plus, Connection Dental Federal (FEDVIP) High): On your FEDVIP dental plan, what is the difference between Standard Option and High Option? How would the High Option benefit my wife and I?

Denver , Colorado (GEHA High Option): Sometimes it is difficult to find a doctor who accepts Medicare. When I retire, if I have Medicare A and B and keep GEHA for Medigap and prescription drugs, do I have to use doctors who take Medicare, or can I use a GEHA network doctor and then pay the difference between the Medicare rate and the doctor's charge? In other words, because Medicare part B would be primary, what happens if I submit a doctor's charge to Medicare/GEHA who has not agreed to Medicare rates. Maybe, if a doctor who accepts Medicare is scarce, it is better to just have Medicare part A and GEHA?

Tampa, Florida (GEHA Standard Option): What does a baby friendly hospital mean and how is that different from the other hospitals in the in-network coverage?

Chattanooga, Tennessee I'm shopping around for a new health plan in 2018, and it seems like GEHA is one of the lowest-cost options? Is that accurate, or am I overlooking something?

Merriam, Kansas (GEHA Standard Option, Connection Dental Federal (FEDVIP) High): If I am not changing plans in 2018, do I still need to do anything or contact someone during Open Season? I am very happy with what I have now. Thank you.

Port Orchard, Washington (GEHA High Option, Connection Dental Plus, Connection Dental Federal (FEDVIP) High): I want to know more about Connection Dental Plus.

Las Cruces, New Mexico Where can I use my Health Rewards prepaid MasterCard?

Bethesda, Maryland (GEHA Standard Option): For the past 3 years, I've had the "Self Only" GEHA insurance. I have been pleased with the coverage and the customer service GEHA offers. I am planning to add my family to my coverage for 2018. As of what date will my family be covered by GEHA? Are there any limitations for coverage for family members based on preexisting conditions?

Bethesda, Maryland (GEHA Standard Option): Are there any changes in GEHA coverage for a retiree who is eligible for Medicare Part B but chooses not to enroll? Is the coverage the same as for an employee who is not retired and is younger than 65?

Milledgeville, Georgia (GEHA Standard Option): Does GEHA pay for the new shingles vaccine, Shingrix? Thanks.

Rocklin, California Will our premiums go up? What are the changes to coverage on the health plan?

Tacoma, Washington (GEHA Standard Option, Connection Dental Federal (FEDVIP) High): I am considering switching to the GEHA Standard Option health plan this year and am wondering if you have a large presence in the rest of the country. Specifically, when I retire next year, I will be spending some time in Florida and want to know if there are enough doctors signed up with GEHA to make good selections there? Thanks.

Palm Coast, Florida (Connection Dental Federal (FEDVIP) High): Will you still have the vision plan as part of the dental plan for the 2018 enrollment? Thanks.

Park Falls, Wisconsin (GEHA Standard Option): Can you explain a little bit to me about how the GEHA HDHP works? That plan allows you to have a HSA, correct? We don't frequent the doctor so I am wondering if we may be better off to go that route? I need some guidance. There are only three of us in the family: my husband, my daughter (age 13) and myself. 

Los Angeles, California (GEHA High Option): I am looking at the Standard Option health plan for 2018. On dental diagnostic/preventive, what does 50% of allowance, 2 times/year mean?

Clarkfield, Minnesota (Connection Dental Federal (FEDVIP) Standard): I signed up for the basic dental plan recently. Yesterday I received a notice in the mail that looked as if I had mistakenly enrolled in a GEHA vision plan. Do I need to contact my HR department and correct something, or is the material that was sent to me more like an advertisement/coupon?

Boston, Massachusetts Can I add a spouse to my dental plan even if they are not on my regular health insurance plan?

Phoenix, Arizona (GEHA Standard Option): Where can I go to get a flu shot that is covered by the GEHA Standard Option plan?

Grand Prairie, Texas (GEHA High Option, Connection Dental Federal (FEDVIP) High): I will be turning 65 next year, should I get Medicare and if I do will my premiums for or GEHA go down?

Fort Collins, Colorado (GEHA Standard Option): Will there be any changes to the Health Rewards program in 2018?